Rescheduled concert(s):
For rescheduled concert dates, tickets from the original date will be honored. Patrons will have a 30-day window to request refunds if they cannot attend the new date.
- Maren Morris has been rescheduled for June 5, 2021 - If ticketholders have questions, please call 479.443.5600 by June 12, 2020.
- Steely Dan and Steve Winwood has been rescheduled for June 20, 2021 - If ticketholders have questions, please call 479.443.5600 by June 19, 2020.
- Phish has been rescheduled for July 28, 2021 - If ticketholders have questions, please call 479.443.5600 by May 30, 2020.
- Dave Matthews Band has been rescheduled for Sept. 21, 2021 - If ticketholders have questions, please call 479.443.5600 by June 2, 2020.
Postponed concert(s):
- Alanis Morissette has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 7, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- Kenny Chesney has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 13, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- Megadeth & Lamb of God has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 20, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- Backstreet Boys has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 20, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- Chicago has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 20, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- The Black Crowes has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 20, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
- Lindsey Stirling has been postponed - Ticketholders will be notified of the new date as soon as it is announced and all tickets for the original date will be honored.If you prefer a refund, you will have 30 days to request one once the new date is announced. If a new date isn’t announced by July 20, 2020, the 30-day window for refund will open at that time. Once requested, we will process your refund in 10 business days.
Canceled concert(s):
For concerts that have canceled, all tickets will be refunded. Ticketholders will receive a receipt from info@amptickets.com. At that point it could take up to 7-10 days for the refund to appear on your account.
- Journey with Pretenders(June 22, 2020) - All credit card refunds have been completed as of May 19 and refunded amounts should appear by June 2. Cash and giftcard refunds are in process. Please call 479.443.5600 with any questions.
- Melanie Martinez(July 8, 2020) - Ticketholders have been contacted via email. If you have not received your refund by May 27, 2020, please call 479.443.5600.
- Rascal Flatts(July 17, 2020) - Ticketholders have been contacted via email. If you have not received your refund by June 19, 2020, please call 479.443.5600.
- for King and Country(July 19, 2020) - Ticketholders have been contacted via email. If you have not received your refund by June 19, 2020, please call 479.443.5600.
- Old Dominion(July 23, 2020) - All credit card refunds have been completed as of May 19, 2020, and refunded amounts should appear by June 2, 2020. Cash and giftcard refunds are in process, as well as Country Megaticket refunds. Please call 479.443.5600 with any questions.
- Sam Hunt(Aug. 6, 2020) - Ticketholders have been contacted via email. If you have not received your refund by June 20, 2020, please call 479.443.5600.
- Nickelback(Aug. 8, 2020) - Ticketholders have been contacted via email. If you have not received your refund by June 19, 2020, please call 479.443.5600.
- Incubus with 311(Sept. 2, 2020) - Ticketholders have been contacted via email. If you have not received your refund by June 19, 2020, please call 479.443.5600.